目錄
01 電子商務概述 Overview of E-Commerce 1-1 電子商務的基本概念 The Basic Concepts of E-Commerce 1-2 電子商務的優勢與挑戰 Advantages and Challenges of E-Commerce 1-3 電子商務的發展趨勢 Development Trends of E-Commerce
03 電子商務基礎 E-Commerce Fundamentals 3-1 電子商務網站的架設與設計 Establishment and Design of E-Commerce Websites 3-2 產品管理 Product Management 3-3 金流與電子支付 Payment Systems and E-Payments 3-4 物流管理 Logistics Management 3-5 網路安全與數據保護 Cybersecurity and Data Protection 3-6 法律與合規要求 Legal and Compliance Requirements
04 電子商務與行動商務 E-Commerce and Mobile Commerce 4-1 行動商務的發展趨勢 Development Trends in Mobile Commerce 4-2 行動商務的購物體驗 Shopping Experiences in Mobile Commerce 4-3 行動電商應用策略 Strategic Applications in Mobile E-Commerce
05 電子商務平台 E-Commerce Platforms 5-1 網路商店和市場 Online Stores and Marketplaces 5-2 電商相關服務的彈性串接 Flexible Integration of E-Commerce Services
06 電子商務行銷策略 E-Commerce Marketing Strategies 6-1 數位整合行銷策略 Integrated Digital Marketing Strategies 6-2 數位行銷工具:SEO和SEM Digital Marketing Tools: SEO and SEM 6-3 社群媒體行銷 Social Media Marketing 6-4 電子郵件行銷 Email Marketing 6-5 內容行銷 Content Marketing 6-6 品牌塑造 Brand Building
07 電子商務消費者行為 Consumer Behavior in E-Commerce 7-1 什麼是消費者行為? What Is Consumer Behavior? 7-2 線上購物的決策過程(認知、搜尋、評估、購買、後續行動) Online Shopping Decision Process (Awareness, Search, Evaluation, Purchase, Post-Purchase Actions) 7-3 吸引消費者採取線上購物的原因 Reasons for Attracting Consumers to Online Shopping 7-4 影響消費者選擇購物平台的關鍵因素 Key Factors Influencing Platform Choice 7-5 如何追蹤線上消費者行為軌跡 How to Track Online Consumer Behavior 7-6 如何打造個人化與客戶體驗 Creating Personalized and Customer Experiences 7-7 如何做好會員管理 Effective Membership Management
08 電子商務分析 E-Commerce Analytics 8-1 網站分析與流量監測 Website Analytics and Traffic Monitoring 8-2 行銷成效分析 Marketing Effectiveness Analysis 8-3 銷售數據分析與預測 Sales Data Analysis and Forecasting 8-4 常見的數據分析工具 Common Data Analysis Tools
09 電子商務創新 Innovations in E-Commerce 9-1 人工智慧和機器學習 Artificial Intelligence and Machine Learning 9-2 區塊鏈技術 Blockchain Technology 9-3 虛擬實境和擴增實境 Virtual Reality and Augmented Reality
10 電子商務國際化 Globalization in E-Commerce 10-1 跨境電子商務現況 The Current State of Cross-Border E-Commerce 10-2 國際支付和物流 International Payments and Logistics 10-3 跨文化行銷 Cross-Cultural Marketing
11 電子商務倫理和社會影響 Ethics and Social Impact in E-Commerce 11-1 數位不平等所造成的數位鴻溝 Digital Inequality and the Digital Divide 11-2 環境可持續性與綠色電子商務 Environmental Sustainability and Green E-Commerce 11-3 企業社會責任與倫理行為 Corporate Social Responsibility and Ethical Behavior
12 電子商務未來展望 Future Prospects of E-Commerce 12-1 全通路整合:O2O、OMO Omnichannel Integration: O2O and OMO 12-2 人工智慧的下一步 The Next Steps for Artificial Intelligence 12-3 物流產業的革新 Innovations in the Logistics Industry 12-4 迎接體驗經濟的未來 Embracing the Future of the Experience Economy
13 電商經營行銷實戰技能 Practical E-Commerce Marketing and Management Skills 13-1 打造穩固基礎:經營核心策略 Building a Strong Foundation: Core Business Strategies 13-2 擴大品牌影響力:行銷技法 Expanding Brand Influence: Marketing Techniques 13-3 開拓未來商機:市場拓展策略 Exploring Future Opportunities: Market Expansion Strategies
14 網路原生品牌的成功路徑 Success Paths for Internet-Native Brands 14-1 定期訂閱制的應用與會員經營:鮮乳坊 Subscription Models and Membership Management: Fresh Milk House (鮮乳坊) 14-2 社群行銷與直播互動的力量:悠活原力 The Power of Social Media Marketing and Live Interaction: YOHOFORCE (悠活原力) 14-3 團購與社群行銷策略:嚴選砥家 Group Buying and Social Media Marketing Strategies: Yan Selection (嚴選砥家) 14-4 靈活行銷讓小眾市場規模化:Fandora Shop Flexible Marketing for Niche Market Scaling: Fandora Shop 14-5 從網紅到品牌的轉型策略:阿辰師 Transforming Influencers into Brands: Master Chen (阿辰師)
15 傳統企業的電商轉型之道 E-Commerce Transformation for Traditional Enterprises 15-1 OMO 布局與數位轉型:夏普震旦 OMO Strategies and Digital Transformation: Sharp AURORA 15-2 跨境電商與物流挑戰:曼巴科技 Cross-Border E-Commerce and Logistics Challenges: Manba Technology (曼巴科技) 15-3 傳統企業數位轉型的數據驅動策略:大漢酵素 Data-Driven Strategies for Digital Transformation: Daihan Enzyme (大漢酵素) ?