目錄
國貿基礎篇 Unit 1 寄送產品目錄 Delivery of Catalogue Unit 2寄發產品目錄後之追蹤 (不符合買方需求) Follow-Up after Catalogue Delivery (Not Conforming to Buyer’s Demand) Unit 3回覆還價Feedback to Counter Offer Unit 4引薦客戶Request of Customer Recommendation Unit 5 邀請觀展Invitation to the Trade Exhibition Unit 6會展招呼訪客Serving the Visitor Unit 7 會展議價 Price Negotiation in the Exhibition Unit 8 感謝招待 Expressing Appreciation for Hospitality Unit 9 詢價及報價 Inquiry & Quotation Unit 10 追蹤報價 Follow up the Quotation Unit 11 議價不成 Failure of Counter Offer Unit 12調價通知 Notification of Price Adjustment Unit 13催促開立信用狀 Urge to Open L/C Unit 14要求修改信用狀Request of L/C Amendment Unit 15通知銀行改信用狀Notify Bank of L/C Amendment Unit 16放寬付款條件 Request of Easing Payment Term Unit 17託收付款Payment term as Collection Unit 19承兌延遲 Delay of Acceptance Unit 20支票付款 Payment Terms as Check Unit 21退票通知 Notification for Bounced Check Unit 22洽詢保險公司 Enquiry to Insurance Company Unit 23 需求額外保險 Request of Additional Insurance Unit 24提出索賠通知 Notification of Claim Unit 25洽詢船班 Enquiry of Shipping Schedule Unit 26裝船通知 Shipping Advice Unit 27漏裝處理 Make-Up for Short Delivery Unit 28 數量不符 Error Shipping Quantity Unit 29 功能瑕疵 Function Defect Unit 30 回覆延遲 Delay Response Unit 31結單錯誤 Statement Error Unit 32天然災害索賠（保險公司賠償） Claim for Natural Disaster with Shipping Company Unit 33功能瑕疵索賠（買賣索賠） Claim for Functional Defect with Seller Unit 34 付款延遲索賠Claim for Delay Payment Unit 35裝運延誤索賠（買賣索賠）Claim for Delay Shipment with Seller Unit 36付款延遲索賠（買賣索賠）Claim for Delay Payment with Seller Unit 37取消訂單Request of Order Cancellation Unit 38 要求換貨Request of Replacement
國貿進階篇 Unit 1新品上市 Notification of New Product Launch Unit 2產品停產 Notification of Production Suspense Unit 3恢復往來 Business Resuming Unit 4同意代理 Agreement for Exclusive Agency Unit 5產品介紹（對首次見面客戶）Product Introduction to New Customer Unit 6尋求合作 Exporters looking for customers Unit 7信用調查 Credit Investigation Unit 8產品評估 Product Evaluation Unit 9產品開發 Product Development Unit 10 送樣審核 PPAP Verification Unit 11邀請觀展 Invitation to the Trade Exhibition Unit 12 會展接待 Serving the Visitors Unit 13展後拜訪 Visitation Plan to Potential Customer Meeting in the Exhibition Unit 14 簽證申請 Applying for Visa Unit 15 交通安排 Transportation Arrangement Unit 16 食宿預定 Restaurant & Hotel Reservation Unit 17 人員介紹 Introduction of Company Staff Unit 18 公司介紹 Tour of Office Building Unit 19 參觀工廠 Tour of Facility Unit 20 認證稽核 Certification Unit 21活動邀請 Invitation Unit 22 人事異動 Reshuffle Announcement Unit 23 喬遷啟示 Removal Notification Unit 24 表達祝賀 Expressing Congratulation Unit 25 表達弔唁 Expressing Condolence
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