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| 商品編號: | DCH1672 | |
| 商品名稱: | The impeccable host 出版公司:Filament Publishing Ltd 作者:by Mark Perl 類型:休閒生活-其他旅遊 EPUB電子書 英文版 | | | 語系版本: | EPUB電子書 英文版 | |
| 運行平台: | EPUB電子書,沒有任何平台限制,終身使用 | |
| 更新日期: | 2026-05-01 | |
| 光碟片數: | 1片CD光碟 | |
| 銷售價格: | $100元 | |
| 熱門標籤: | 休閒生活
其他旅遊
impeccable
host
Filament
Publishing
Mark
Perl
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The impeccable host 出版公司:Filament Publishing Ltd 作者:by Mark Perl 類型:休閒生活-其他旅遊 EPUB電子書 英文版

商品資料
作者:by Mark Perl
出版社:Filament Publishing Ltd
出版年:2013
課程類型:休閒生活>其他旅遊
檔案格式:EPUB
ISBN:9781908691651; 9781908691057
書籍簡介 The Impeccable Host is the world's first, definitive, training resource on how to Host corporate hospitality events of all types and sizes, more profitably than you ever have before. With well in excess of GBP1.3 billion being spent on corporate hospitality during the year of the Olympics in the UK, a significant amount of that will be spent on businesses using the opportunity to extend corporate hospitality to their clients.
However, studies have shown that most companies have no idea how to measure the effectiveness of that spend, or more importantly, how to influence it.
This book guides you through tactical, interpersonal processes which any savvy Executive can manage, to improve yield from events in three key areas: 1) Customer acquisition; 2) Revenue generation; 3) Customer retention. Through an extensive career as an operational manager in hotels, corporate hospitality, conferencing and events, Mark Perl has developed a deep understanding of the value of 'connection' and the tactical skills of 'networking'.
In today's highly competitive marketplace, acquiring superior relationship development skills differentiate the extraordinary business professional from the ordinary. Mark demystifies the tactical processes involved in becoming a confident and effective relationship builder and business developer.
He helps professionals to explode their self-confidence, develop profitable relationships with ease, and to win new business in a way that brings in more money, consistently, with less personal stress.
章節
The Impeccable HostTitle PageCopyright PageContentsForewordHow To Get The Best Out Of This BookChapter 1 IntroductionChapter 2 Why Trust Me?Chapter 3 For Whom Has The Impeccable Host Been Written?Chapter 4 Why Hospitality WorksChapter 5 Definition of a HostChapter 6 Personality Traits and Core Skills of Impeccable HostsChapter 7 Understanding How Your Guests will be FeelingChapter 8 Definition of ImpeccableChapter 9 Planning and PreparationChapter 10 The Pre-Event General Staff BriefingChapter 11 Hosts’ Preparation for Small EventsChapter 12 The Pre-Event Host BriefingChapter 13 The Process for Receiving Guests at Large EventsChapter 14 First Impressions Count - The Impeccable HandshakeChapter 15 First Impressions Count - Wearing Your Name BadgeChapter 16 First Impressions Count - The Elevator PitchChapter 17 First Impressions Count - Remembering NamesChapter 18 Structuring Profitable ConversationsChapter 19 The Four Questioning ZonesChapter 20 Zone 1 - Breaking the IceChapter 21 Zone 2 - Small TalkChapter 22 Zone 3 - The Business QuestionsChapter 23 Zone 4 - Current Supplier QuestionsChapter 24 The $64,000 QuestionChapter 25 The Weekend QuestionChapter 26 Spotting the OpportunityChapter 27 Etiquette of The Business Card ExchangeChapter 28 The Follow-Up CallChapter 29 The Wash-Up MeetingChapter 30 Event ROIChapter 31 ConclusionChapter 32 Toolkit DownloadsChapter 33 Client TestimonialsChapter 34 Client List
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